Basic information
General information
Premium
Learn how to make the Premium purchase, how to get a refund, how to get an invoice, and how to cancel a subscription
Premium
- How can I obtain a VAT invoice for a one-time purchase of Premium access from BedBooking?
- How can I obtain a VAT invoice the purchase of a Premium subscription on Google Play?
- How can I obtain a VAT invoice for the purchase of a Premium subscription on the App Store?
- How can I cancel an active Premium subscription on Google Play?
- How can I cancel an active Premium subscription on an iPhone/iPad on the App Store?
- How can I obtain a corrective VAT invoice for a Premium purchase?
- See all 16 articles
Bookings
Learn how to personalize your Reservation calendar, where to find canceled bookings, and how to set up message templates
Calendar
Reservation list
Price list
Learn how to manage pricing and availability restrictions in the Reservation system, Booking.com and Airbnb
Information on the migration to the new Price List
Set prices
- How does “Price per extra guest” work in Airbnb?
- Why can't I edit the room settings in the Price list?
- What are BedBooking prices and where are they sent?
- How to manage BedBooking prices?
- Why can't I edit Booking.com prices or Airbnb prices?
- Why is editing of Booking.com/Airbnb prices in the Price list blocked?
- See all 8 articles
Configuration
Additinal services
Old Price list - valid until 11.02.2025
- How to set a price for several dates at the same time?
- How to configure the pricelist?
- How does the price for children work? How is the price for children calculated?
- How does the price for meals work? How is the price for meals calculated?
- How to disable the restrictions?
- How to set the minimum booking length for selected days?
- See all 41 articles
Reports and finances
Want to manage your facility better? Check out the reports and statistics of your business: Financial reports, Local tax reports, Occupancy reports and more
Statistics
- What are BedBooking Statistics?
- How does the Panel for selecting time periods and rooms in BedBooking Statistics work?
- What charts and indicators does BedBooking Statistics contain?
- How does the Total Revenue module in BedBooking Statistics work?
- How does the Occupancy module in BedBooking Statistics work?
- How does the Revenue and Occupancy module work in BedBooking Statistics?
- See all 11 articles
Financial report
Room report
Export bookings
Invoices
Learn how to issue invoices and bills in BedBooking - configure company data, document numbering, taxes and invoice personalization
Invoicing - Open
Reservation System
Do you wish to receive direct bookings from your website? Set up a reservation widget and payment methods on your website and integrate with Google Hotel
Google Hotel
Configuration
- BedBooking Reservation system - general information
- Configuration of the Reservation system
- Types of widgets in the Reservation system
- Accommodation prices in the Reservation System
- How do I put the Reservation System widget on my website?
- Option to choose the number of children in the Reservation system
Payment methods
License number
Sales Channels
Do you have an account on Booking.com, Airbnb and other sales platforms? Check out how to make the integration so your prices and availability sync automatically
Airbnb
Booking.com
- 🎥 How to connect Booking.com with BedBooking? (previous Price list)
- Does BedBooking allow you to add multiple Booking.com rate plans?
- What Booking.com pricing models are supported in BedBooking?
- What data is synchronized between BedBooking and Booking.com?
- Are the restrictions set in the Booking.com Extranet price list copied to the BedBooking Price list?
- 🎥 Connecting a Booking.com property with BedBooking
- See all 13 articles
iCalendar
- Glossary: ICS, URL, OTA, iCal
- What is iCalendar?
- How can I configure connections between BedBooking and iCalendar?
- How can I download links to room calendars from an OTA?
- Which reservations are exported from BedBooking to Google Calendar?
- Frequency of data synchronization with iCalendar
- See all 14 articles
Employees
Manage your team in BedBooking - add employees, assign roles and permissions, and edit their data and access
Settings
Learn how to customize your BedBooking account settings - from notifications and date formats to booking labels and default payment options
Settings
- How can I configure the cleaning option?
- How can I enable (or disable) the option of receiving PUSH messages concerning bookings starting today?
- How can I set the day and hour format?
- How can I change my BedBooking username (e-mail address)
- How can I configure a default booking status?
- How can I change the shape of the booking tiles in my calendar?
- See all 12 articles
Getting Started
Getting Started
- Free trial - basic information
- How can I configure my BedBooking account?
- How can I create a BedBooking account?
- What should you remember before starting the Reservation system?
- How can I add or hide a field on the reservation form?
- First steps with the Price list. How to quickly set a Price list in the BedBooking application?
Tutorial Video
Help and FAQ
Get to know the answers to questions asked by our users and see how our application is developing
Questions & Answers
- Online payment isn’t working? Here’s how to fix it.
- I cannot add a new room to my calendar. What should I do?
- How to increase the room limit on the Premium account?
- Why were amounts in the price list automatically reset (erased)?
- How can I resolve a problem with displaying reservations on the calendar?
- I added a reservation on one device, but on the other it did not show up. What to do?
- See all 71 articles
Release notes
- New BedBooking application in the App Store (ver 3.15.10 for iOS)
- New BedBooking application in Google Play (ver 5.18.3.11)
- Web App ver. 2.13.1
- New BedBooking application in the App Store (ver 3.15.9 for iOS)
- New BedBooking application in Google Play (ver 5.18.3.10)
- New BedBooking application in Google Play (ver 5.18.3.9)
- See all 76 articles