This functionality allows you to sell additional services in your facility through the Reservation System. You can add and configure services that will be available to your guests when they make a reservation.
Configuration
To configure additional services, go to Price list in the Main Menu and then open the Additional services tab.
By clicking the Add service button, you will activate one of the additional service edition windows, which is used to configure it. The following fields are available in this window:
- Name - a text field where you can enter the name of the additional service.
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All rooms - a switch that turns this option on and off.
a. Under the header and the switch, there is the "Add room" button, which opens the room selection window.
b. The room selection window contains a list of all rooms offered in the booking system (offering a room in the booking system can be turned off, i.e. in the room details window, in the booking calendar) and the "Select" button.
c. Each room on the list has a room type icon (it is selected, for example, in the room details window in the booking calendar), the name of the room, a person's icon, a text consisting of "x" and the number of room capacity and a checkbox.
d. If the checkbox is selected, the given service is offered in the given room. If it is unchecked, it is not.
e. Pressing the "Select" button closes the room selection window and adds or removes rooms in the module of the given service.- If enabled, the service in question is available in all rooms offered in the booking system.
- If it is disabled, you can select rooms in which the given additional service will be offered.
- If this option is disabled, the user must select at least one room.
- The selection of rooms is as follows.
- Each selected room in the module of a given service has an X icon. Clicking on the icon field removes the room from the list of selected rooms. -
Mandatory - a switch that enables and disables this option.
a. If it is turned on, the given service is obligatorily added to the reservation. The person who makes the reservation does not have the option to unmark it when making the reservation.
b. If disabled, the service in question is a voluntary purchase upon booking. The booking party may or may not buy it.
c. If the service that is mandatory is billed on items, the booker must purchase a minimum of 1 item. -
Free - A switch that turns this option on and off.
a. If enabled, the service is free. Gestor has no option to configure the price of a given service.
b. If it is disabled, the service is chargeable. The administrator must configure the price of the given service. -
Settlement method - a selection field in which the method of settlement of a given service is selected based on the amount taken from the "Gross price" field.
a. “Per person” - the amount is multiplied by the number of people booked in a given room.
b. “Per item” - the amount is multiplied by the amount selected by the booking party.
c. "Per night" - the amount is multiplied by the number of nights in a given reservation.
d. "Per person per night" - the amount is multiplied by the number of people in the reservation in a given room and the number of nights in a given reservation.
e. “per piece per night” - the amount is multiplied by the number selected by the person making the reservation and the number of nights in a given reservation.
f. "One-off" - the amount corresponds exactly to the gross price.- The field is visible only if the Free option is turned off.
- One of the options must be selected.
- Types of settlements. -
Set a limit - switch that enables and disables this option.
a. Field visible only if Free is disabled.
b. The field must be populated only with an integer between 1 and 999.
c. If it is on, the number of pieces is limited by the number specified in the limit selection field.
d. If it is turned off, the number of pieces is limited when making a reservation with 999. -
Gross price - a text field where you can enter the price of an additional service.
a. Field visible only if Free is disabled.
b. The field must be populated with a non-negative floating-point number with 2 decimal places.
c. The currency of the price is the currency of the price list. -
Tax - a text field where you can enter tax for an additional service.
The user can fill in the field with a non-negative floating point number with 3 decimal places.a. Field visible only if Free is disabled.
b. The drop-down list contains the taxes created in the Taxes tab in the Finance section.
c. If a given tax is not created in the Taxes tab, then the user, by entering his own tax in a given service, creates the tax in the Taxes tab.
d. Tax is a percentage.
Each module has a three dots icon which, when pressed, causes the action selection box to appear. You can choose from:
- Pause the sale - by pressing this option, after saving, a given service is no longer available for purchase when making a reservation in the Reservation System. The user can restore the sale by pressing Resume Sale and saving the services.
- Delete - pressing this option causes the given service to be deleted after being saved. The user can cancel the deletion before saving by clicking on Restore.
- Help - pressing this option opens the knowledge base (this article).
Purchase of Additional Services
When making a reservation via the Reservation System, your guest will be able to choose the services you have set. The selection options are displayed for each room in step 1 of the booking summary.
The choice of services is available according to the configuration.
The price of the services is added to the amount of the reservation and the person making the reservation must pay for it in accordance with the selected payment method. The price of the services is also included in the prepayment.
After completing the booking process, you and your guest will receive a confirmation email. The message lists the services purchased.
Additional services on the invoice
The invoice created for a given reservation contains added additional services in the form of a list.