In this article, you will find helpful information if you're experiencing issues with purchasing a BedBooking Plan via Google Play or the App Store.
Problem purchasing a Plan via Google Play
- Check Google’s official article for possible solutions: Fix payment issues on your account
📌 You can also check our article: Purchasing a Plan - Google Play (Android)
Problem purchasing a Plan via the App Store
- See Apple’s support article on payment issues: If your payment method is declined in the App Store or iTunes Store
📌 Also check our article: Purchasing a Plan – iOS (iPhone/iPad)
Problem purchasing a Plan through the browser (directly via BedBooking)
If you're trying to pay for the Plan through the BedBooking browser application and the payment was declined, it may be due to:
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outdated card information (e.g. expired card),
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incorrect card number or CVC code,
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mismatched billing details (not matching your bank's records),
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technical issue - try using a different browser or device.
If everything seems correct on your bank's side, please contact our technical support team and send a screenshot showing the error message.