In BedBooking, we distinguish between two types of reservations removed from the calendar: cancelled reservations and deleted reservations. Their status and availability in the app differ significantly.
Cancelled reservations
- Reservations that have been cancelled (i.e., their status has been changed to Cancelled) are still available in the system.
- You can find them in the Cancelled tab within the reservation view (Reservation List).
- It is possible to search, view, and restore them to the calendar by simply changing their status to another one (e.g., Fully paid).
- Cancelled reservations can be useful when you want to keep the reservation history or if a customer decides to rebook.
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Deleted reservations
Deleted reservations (i.e., those removed from the system) are no longer available:
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they do not appear in any list,
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they cannot be found through search,
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they cannot be restored to the calendar.
IMPORTANT
If you delete a reservation by mistake, there is no way to recover it. That’s why we always recommend using the cancellation option if there is any chance the reservation might be restored later.
📌 To ensure data safety and maintain control over reservation history, we suggest cancelling rather than deleting a reservation unless you are absolutely certain about permanently removing it.