Cause 1: Incompatible Property ID
The first crucial step in integrating your property on Booking.com with BedBooking is providing the correct Property ID. The Property ID is a unique number assigned to each property on Booking.com. You can find out how to check the Property ID in the article: Read the article to learn more.
Solution: Make sure you have entered the correct and up-to-date Property ID from Booking.com. Check the number of digits and their accuracy. Property IDs typically consist of 6 to 8 digits (example: Property ID: 12345678).
Cause 2: Failure to Designate BedBooking as the Connectivity Service Provider in Extranet
Another important step is to designate BedBooking as the connectivity service provider in the Booking.com Extranet. This means that Booking.com needs to know that you want to use BedBooking to manage your property's reservations and availability.
Solution: Go to your Booking.com Extranet account and make sure you have designated BedBooking as the connectivity service provider for your property. Remember to do this for each property you want to connect to BedBooking.
Cause 3: Property ID Is Already on the List of Properties
If you encounter the message, "The provided ID is already on the list of properties," it means that someone else or even yourself previously added and connected a property with the same ID. In this case, Booking.com will not allow the reuse of the same Property ID because it is already assigned to another property.
Solution: If you are certain that the Property ID is correct and you still want to connect your property to BedBooking, contact Booking.com's customer support. You can ask them to resolve the issue or assign a new Property ID to your property on Booking.com.