If you have made a double purchase, you don’t have to worry! The second payment will extend your BedBooking Plan access accordingly.
E.g., you made a purchase on 01.07.2025 for a BedBooking Plan for one month. On 02.07.2025, you made another purchase of a BedBooking Plan for one month. This means that your BedBooking Plan will be active for 2 months until 31.08.2025!
However, if you prefer to use the payment refund option for the second purchase, you can do so up to 14 days after processing the payment.
Have you made a purchase through a purchase form on a browser-based app?
1. Send a request to us, with a return request, using the link: Submit a request – BedBooking
2. In your request please provide:
-
information about your payment, such as the payment method, the account for which the BedBooking Plan was granted
Have you made a purchase through Google Play?
1. Please use Google's return procedure: https://support.google.com/googleplay/workflow/9813244?hl=en&sjid=15021256444917729371-EU
2. Or send us a request, with a request for a refund, using the link: Submit a request – BedBooking
3. In your request please provide:
-
Order Number (GPA). By having your order number (GPA), we will be able to find and return your payment
Instructions on how to find the order number (GPA) in Google Play:
https://support.google.com/googleplay/answer/2850369?hl=en&sjid=15021256444917729371-EU
Have you made a purchase through the App Store?
1. Please use Apple's return procedure:
https://support.apple.com/en-us/118223
Unfortunately, Apple does not provide us with the ability to manage user payments. BedBooking does not have visibility into your order history. We do not have the ability to execute payment refunds.