If you have made a double purchase, you don't have to worry! The second payment will extend your premium access accordingly.
E.g. You made a purchase on 01.07.2025, for Premium for one month. On 02.07.2025, you made another purchase of Premium for one month. This means that your Premium package will be active for 2 months until 31.08.2025!
However, if you prefer to use the payment refund option for the second purchase, you can do so up to 14 days after processing the payment.
Have you made a purchase through a purchase form on a browser-based app?
1. Send a request to us, with a return request, using the link: Submit a request – BedBooking
2. In your request please provide:
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information about your payment, such as the payment method, the account for which the Premium was granted
Have you made a purchase through Google Play?
1. Please use Google's return procedure: https://support.google.com/googleplay/workflow/9813244?hl=en&sjid=15021256444917729371-EU
2. Or send us a request, with a request for a refund, using the link: Submit a request – BedBooking
3. In your request please provide:
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Order Number (GPA). By having your order number (GPA), we will be able to find and return your payment
Instructions on how to find the order number (GPA) in Google Play:
https://support.google.com/googleplay/answer/2850369?hl=en&sjid=15021256444917729371-EU
Have you made a purchase through the App Store?
1. Please use Apple's return procedure:
https://support.apple.com/en-us/118223
Niestety Apple nie udostępnia nam możliwości zarządzania płatnościami użytkowników. BedBooking nie ma wglądu w historię Twoich zamówień. Nie mamy możliwości wykonana zwrotu płatności.