PROBLEMS WITH PURCHASING PREMIUM SUBSCRIPTIONS IN GOOGLE PLAY
1. You can find solutions for problems with making payments on Google Play here:
https://support.google.com/googleplay/answer/1267137?co=GENIE.Platform%3DAndroid&hl=en
PROBLEMS WITH PURCHASING PREMIUM SUBSCRIPTIONS IN THE APP STORE
1. You can find solutions for problems with making payments on the App Store here:
https://support.apple.com/en-us/HT203005
2. You can find solutions for problems with connecting with the App Store:
https://support.apple.com/en-us/HT201400
PROBLEMS WITH THE PURCHASE OF ONE-TIME PREMIUM ACCESS IN BEDBOOKING
1. Draw attention to the validation on the order form. Before making your payment you must:
- fill in all of the required fields,
- select your preferred package and/or additional service,
- select an access period (from 1 to 24 months).
2. If you have selected "direct bank transfer" as your payment method, once payment has been posted on Bed Booking's account:
- Premium access will be loaded to your account,
- you will receive a VAT invoice.
International bank transfers are processed within a couple days.
Has your Premium access expired and your payment still hasn't been processed?
Send us confirmation of payment and we will load your Premium access account for a couple days (until the payment has been processed).